Oy Urban View Ltd / Latest update 24.5.2018

What information do we gather?

When you place an order on our online store, as part of the sales process we gather information such as your name, phone number, address and e-mail address. When you give us this data, we assume you accept that this information will be saved by us.

When you browse our store, we will receive the IP address of your device, the browser you are using and the operating system of your device.

Our store uses cookies as without them you will not be able to use the shopping cart feature. We also use these cookies to get information on the amount of traffic on our site as well as how the user interacts with our site. We also use Google Analytics to improve our website / store.

Mailing list

By joining the Urban View mailing list, you allow us to send you 1-2 emails per month. Our newsletter contains information on new products and our events, possible changes in color systems and may also include trend information content provided by the companies we represent.

You may unsubscribe at any time. Each email contains a link that unsubscribes your address from our mailing list.

We use MailChimp for creating the newsletter and storing the addresses. You may read their Privacy Policy on the Mailchimp website.

Where is the data stored?

Our store platform is Prestashop and our servers are located in Finland.

Client information and their purchases are stored in our invoicing sofware database. This information will be stored for at least the time that Finnish law requires.

The data is also stored in our CRM (Customer Relationship Management) system, that we use to serve our loyal customers better. As a loyal customer we count those companies, organizations and individuals that give us permission to send marketing e-mails (mailing list). Our CRM database may be located on a server that is outside the EU.

How do we keep the data safe?

Our store uses the SSL certificate.

In order to protect your data, we do our best efforts and precautions and follow general industry standards to make sure that the data is not compromised.

Card payments (possible only for orders that are shipped outside Finland) are handled by PayPal. Urban View will not receive the client’s card details. You will find the PayPal privacy statement on their website.

How can you receive your data or forbid us storing it?

As our customer, you have a right to receive all data we have gathered. You may also correct the data or ask us to delete all your data. Please contact us, if you wish these. We will provide you the data / delete it as quickly as possible. 

The data required by Finnish law regarding financial records is saved as long as the law requires.

Changes to our Privacy Policy

We reserve the right to alter this privacy policy statement. When changes are made, they are effective immediately. If there will be significant changes, we will inform you of these by email, if you have allowed email marketing from us (mailing list).

In case our store is merged with another company or is acquired by another company, your data may be transferred to the new owners so that the store can still sell you products.